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FAQs v1 MedXtore
PAYMENT INFORMATION
What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express),cash on delivery Also, PayPal, Apple Pay, and Google Pay. Bank transfers are also available for bulk orders.
Is my payment information secure?
Absolutely. Our checkout uses SSL encryption and PCI-compliant processing. We never store your full payment details on our servers.
Can I pay with Klarna or Afterpay?
Yes! We offer split payments via Klarna and Afterpay at checkout. Select either option to split your purchase into interest-free installments.
When will my payment be processed?
Payments are charged immediately upon order confirmation. For pre-orders, we authorize your card but only charge when the item ships.
What if my payment fails?
Double-check your card details or try an alternate payment method. If issues persist, contact your bank or our support team at [email] for prompt assistance.
SHOPPING INFORMATION
When the order payment is taken of my bank account?
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What is wishlist?
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What should I do if I receive a damaged or wrong product?
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Can I change or cancel my order?
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What is "package tracking" in my orders?
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